DIY Tech Support

DIY Tech Support

MI Service.Cool, LLC – Boyne Falls, MI

You can reach us at 231-489-1700 if you cannot find an answer to your issue, or email us at Office@Miservice.Cool

  • MY FURNACE OR BOILER WON'T STAY RUNNING OR WILL NOT TURN ON!

    1) Check the air filter (if furnace).

    2) Check the batteries in the thermostat.

    3) What type of gas do you have serving your home? If propane, check the tank; when temps drop, we use substantially more gas and can run out sooner than expected.  

    4) Check to be sure the power switch is in the on position, and the breaker is on in the panel.

    5) If all the above checks out, call 231-489-1700 for service!

  • MY GEOTHERMAL OR A/C SYSTEM IS FREEZING, AND ICE IS BUILDING UP ON THE PIPES AND COILS!

    The first thing to do is turn the system off and then check your air filter. If it is dirty, replace it. Let the ice melt, keeping an eye out for any water that might leak out from the thawing process. Once thawed, restart the system. If the problem continues, you will need service.

  • MY THERMOSTAT IS BLANK!

    1) Check for Batteries in the thermostat.

    2) Check the unit's power switch, ensuring it's in the on position.

    3) Check for water leaking from around the unit. If you see water on the floor, call for service!

    4) If all the above checks out, call 231-489-1700 for service!

  • WATER NOISES ARE COMING FROM MY BASEBOARDS!

    This problem is going to require service. This is 1 of 2 things: no pressure in the hydronic piping system or excessive air! Call 231-489-1700 for service to fix this issue!


Have any more questions? Contact us today at 231-489-1700!

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